Home/Pricing/SME Support

SME IT Support & Maintenance Retainer

Replacing the traditional IT department with proactive, flat-fee engineering.

Scope of Support

Everything an IT department does — on retainer

Supported Operating Systems
UNIX WINDOWS LINUX MAC OS
Supported Hardware
IBM UBIQUITI DELL HP OMADA
  • Remote & on-site dispatch — remote-first response nationwide, engineer dispatch within Gauteng only
  • Perimeter security — firewall management, patching and threat monitoring built into the retainer
  • Managed backups — automated, verified, and restore-tested; your data survives bad days
  • Proactive maintenance — updates, health checks and lifecycle care before things break
Flat-Fee Retainer

Investment & Terms

One number. No surprises.

R7 500.00/ month

Flat-rate billing: All prices listed are final. Tan Tech does not charge VAT.

  • Month-to-month billing — no long-term lock-in
  • Strict 30-day written notice required for termination
  • Governed by a signed SLA and Contract Agreement

Onboarding

Start your SME retainer.

Submitting opens a tracked TT-reference ticket with our Engagement Desk — confirmation lands in your inbox within moments.

Transmitted over an encrypted channel. Flat-rate billing — Tan Tech does not charge VAT.